Triage Every Emergency Call. Route the True Ones. Book the Rest.
Clara answers every emergency dental call 24/7, follows your triage script, routes true emergencies to your on-call dentist, and books same-day slots for everyone else, so no patient in pain hits voicemail.
A broken tooth at 8 PM, uncontrolled bleeding on Saturday morning, a swollen jaw on Sunday, patients in pain call whenever the pain starts. If your practice sends every after-hours emergency to voicemail or a pager service that only takes a message, you lose the patient and the referral.
Clara answers, triages, routes, and books, all inside the rules your practice approves for emergency dental care.
Clara asks the right questions to identify true dental emergencies, broken teeth, uncontrolled bleeding, severe pain, and facial swelling, and routes the caller through your escalation rules.
Confirmed emergencies are patched or paged to your on-call dentist immediately, with a full call summary. No patient in pain waits for a callback.
Clara reads your emergency chair availability, books walk-in and same-day emergency slots, and blocks time for the responsible provider.
Clara does not diagnose. It follows your approved triage script, captures symptoms, and hands off anything requiring clinical judgment to a human.
Clara collects insurance, medical history flags, and reason for the visit so your team walks into an emergency appointment with the chart ready.
Clara can schedule the follow-up crown, root canal, or extraction visit before the emergency caller hangs up, protecting the treatment plan.
Clara reads emergency block scheduling rules and writes same-day appointments into Dentrix, Eaglesoft, Open Dental, and other dental practice management systems.
Emergency slot scheduling & sync
Same-day booking & routing
Open-source PMS integration
Cloud emergency scheduling
DSO emergency call routing
Cloud emergency workflow
"Before Clara, our after-hours emergency line went to a paging service that just took a message. Now emergencies are triaged and my on-call dentist gets a call with a full summary. Patient satisfaction is way up."
"We used to lose one or two emergency same-day slots a week because nobody was on the phone. Clara handles the triage and books the slot. We recovered $6,000 a month in emergency revenue."
"The escalation rules are exactly what we needed. True emergencies reach me right away. Everyone else gets a same-week booking. My night calls dropped 60%."
Clara follows the emergency triage script your practice approves, asking about pain level, bleeding, trauma, swelling, and how long symptoms have lasted. It never diagnoses. It uses those answers to route the caller according to your rules, either to the on-call dentist, an emergency slot, or the next available appointment.
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