See how med spas, dental practices, HVAC contractors, plumbers, and landscaping companies use Clara AI to answer every call, recover after-hours revenue, and book more jobs without adding headcount.
Botox & Injectables Clinic
Austin, TX
Elevate Aesthetics & Wellness was missing 55% of inbound calls after 6 PM, their busiest inquiry window. Prospects who couldn't get through called competitors instead. The clinic estimated monthly revenue loss of $8,000 or more from missed after-hours calls.
The clinic deployed Clara's Voice AI Receptionist to answer every call 24/7. Clara was trained on their Botox, filler, and skin booster treatment menu and integrated with Boulevard for direct appointment booking.
“We were literally handing money to competitors every evening. Clara books appointments all night, our team walks in every morning with a full calendar.”
—Dr. Lauren Mitchell, Medical Director
Clara took the clinic's after hours call booking rate from 0% to 94%. The clinic recovered $9,400 in monthly revenue from new bookings, delivering a 47x return on investment in the first month. Clara was fully set up and live within 36 hours.
94%
from 0%
$9,400
in new bookings
47x
first month
36 hrs
to go live
Laser Hair Removal Clinic
Chicago, IL
Luminary Laser & Skin Studio generated high call volume from its laser hair removal and skin resurfacing services, but its small front desk team let calls go to voicemail during treatments and at lunch. Package-buying prospects who hit voicemail called competitors instead.
The studio deployed Clara's Voice AI Receptionist to answer every call 24/7. Clara was trained on their laser packages, skin resurfacing prep instructions, and session intervals, and integrated with their booking software for direct consultation scheduling.
“We used to lose calls every busy afternoon. Now Clara answers all of them and books most of them. Our package sales climbed because nobody hits voicemail anymore.”
—Stephanie Kwon, Owner
Clara raised the studio's call answer rate from 61% to 100%. Booked inbound consult calls grew 62% month over month, adding 48 booked consultations per month from calls that would otherwise have been missed. Clara was live within 30 hours of setup.
100%
from 61%
+62%
month over month
+48
per month from captured calls
30 hrs
to go live
Multi-Location Med Spa
Dallas, TX (4 locations)
Prestige MedSpa Group operated 4 locations with inconsistent call handling. Each location had different staff and different scripts, with no cross location booking and no visibility into which locations were missing calls or generating the most after-hours demand.
The group deployed an enterprise Clara installation with a unified Voice AI Receptionist across all 4 locations, per-location call routing, cross-location booking, and a group level analytics dashboard, integrated with Vagaro.
“Clara unified our entire phone experience across four locations. The analytics showed us which locations had the most after-hours demand, we never had that visibility before.”
—Jennifer Reyes, COO
Clara recovered $38,000 in monthly revenue across the group's 4 locations and increased cross-location bookings by 24% through smart routing. The group achieved a fully consistent brand voice across all sites, with full deployment completed in 4 days.
$38K
across 4 locations
+24%
via smart routing
100%
across all sites
4 days
all 4 locations live
Family & Cosmetic Dental Practice
Denver, CO
Bright Smile Family Dental was losing more than 30 new patient calls a week to voicemail during chairside hours. The front desk was too busy to pitch cosmetic consults, and insurance questions consumed 40% of inbound call time.
The practice deployed Clara as a 24/7 AI dental receptionist trained on their cleaning, exam, cosmetic, and emergency workflows. Clara was integrated with Dentrix for direct appointment booking and automated insurance intake on every call.
“We were losing 30+ calls a week to voicemail. Clara answered every single one from day one. Our new patient bookings jumped 28% in the first month, and cosmetic consults finally started filling the calendar.”
—Dr. Sarah Chen, Owner
New patient bookings rose 28% in the first month. Insurance related front desk calls dropped 60% as Clara handled them directly, and the practice added 42 cosmetic consults booked per month. Setup took 40 hours before going live.
+28%
first month
-60%
answered by Clara
+42
per month
40 hrs
to go live
Emergency Dental Practice
Phoenix, AZ
Trinity Emergency Dental's after-hours emergency line routed to a paging service that only took messages. The on-call dentist was paged for every call, including non-emergencies, and same-day emergency slots stayed empty on weekends.
The practice deployed Clara for 24/7 emergency triage, trained on their approved triage script and on-call routing rules, and integrated with Open Dental for same day emergency booking.
“Before Clara, our after-hours emergency line went to a paging service that just took a message. Now emergencies are triaged and my on call dentist gets a call with a full summary. Patient satisfaction is way up.”
—Dr. Robert Nguyen, Owner
Emergency response time to the on call dentist improved by 50%. Same day emergency slots filled rose from 62% to 94%, while non emergency calls that previously burned out the on call dentist dropped 70% as they were routed to next day scheduling. The practice recovered $6,200 per month in previously missed emergency revenue.
50%
faster to on-call dentist
94%
up from 62%
-70%
non-emergencies routed to next-day
$6,200/mo
previously missed
Orthodontic & Invisalign Practice
Nashville, TN
Bright Ortho's free consult calendar had gaps because parent calls were missed at lunch and after 5 PM. Invisalign financing questions killed conversions whenever the front desk was busy, and the ortho consult calendar operated at only 65% utilization.
The practice deployed Clara trained on ortho consult qualification, Invisalign versus braces talking points, and approved financing FAQs, integrated with Curve Dental for direct consult booking.
“Our free consult calendar is finally full. Clara books consults from calls we would have missed at lunch and after 5 PM. Parents book their teen's consult over the phone, at any time.”
—Dr. Nadia Patel, Orthodontist
Free consult calendar utilization rose from 65% to 92%. The consult to start rate improved 22% thanks to consistent qualification, and the practice added 38 after-hours bookings per month that were previously missed. Clara was live within 36 hours.
92%
up from 65%
+22%
with consistent qualification
+38/mo
previously missed
36 hrs
to go live
Pediatric Dental Practice
Charlotte, NC
Recall for pediatric cleanings regularly fell through the cracks at Little Smiles Pediatric, since parents rarely left voicemails. Sibling attach rate on booking calls was low because staff had no time to offer it during busy calls.
The practice deployed Clara with a warm, parent first tone trained on approved sedation and nitrous FAQs. Clara automated recall for cleanings and was integrated with Dentrix for pediatric family accounts.
“Our parents love that they can call at any time and book their kid's cleaning. Even better, siblings get scheduled together now, so we're booking two visits per call. Recall attach rate went from 62% to 89%.”
—Dr. Priya Shah, Pediatric Dentist
Recall attach rate rose from 62% to 89%, and sibling bookings doubled as Clara offered back to back child appointments on every call. Parent call answer rate reached 100% with a 24/7 warm greeting. Setup took 44 hours.
89%
up from 62%
+2x
back-to-back child bookings offered
100%
24/7 warm greeting
44 hrs
to go live
Multi-Location Dental DSO
Multi-state (14 offices)
Booking consistency across Whitcomb Dental Group's 14 offices was a chronic problem. Front desk turnover broke brand voice at each office, and there was no group-level visibility into missed call patterns.
The group deployed an enterprise Clara installation across all 14 offices with location-aware routing, provider level chair rules, and a centralized group operations dashboard, integrated with Denticon.
“We rolled Clara out across 14 offices in 5 weeks. Booking consistency across locations went from a monthly issue to a solved problem. Turnover at the front desk no longer breaks call quality.”
—Jason Whitcomb, Director of Operations
Clara delivered 100% brand consistency in the same voice across every office and recovered $62,000 per month in missed calls across the DSO. Front desk turnover no longer affected call quality, and the full rollout across all 14 offices took 5 weeks.
100%
same voice, every office
$62K/mo
across the DSO
5 weeks
14 offices live
-100%
on call quality
HVAC Contractor
San Antonio, TX
During Texas heat waves, no cool calls flooded in faster than Alvarez Heating & Cooling's office could answer. Emergency after hours calls went to a paging service that only took messages, and maintenance plan attach rate stalled at 18%.
The company deployed Clara for 24/7 HVAC emergency triage, direct dispatch into ServiceTitan, and maintenance plan enrollment on every eligible call.
“During the last heat wave Clara answered every no heat call. We booked 40+ same day jobs we would have lost to voicemail. Our maintenance plan attach rate on inbound repair calls went from 18% to 41% in the first quarter.”
—Rick Alvarez, Owner
Clara recovered more than 40 same day jobs during a single heat wave week that would otherwise have been lost to voicemail. Maintenance plan attach rate climbed from 18% to 41%, and emergency response time to the on call technician improved by 50%. Setup took 36 hours.
40+
in one week
41%
up from 18%
50%
faster to on-call tech
36 hrs
to go live
Multi-Truck HVAC Fleet
Kansas City, MO (14 trucks, 3 territories)
Territory routing broke down on high-volume days for Yates HVAC Group. Dispatch quality varied depending on which CSR took the call, and growing the fleet to 20 trucks would have required hiring 3 more CSRs.
The company deployed an enterprise Clara installation with territory aware routing, skill based dispatch, and fleet level reporting, integrated with ServiceTitan for direct job writing.
“We run 14 trucks across three territories. Clara handles the dispatch triage so every truck stays productive. Our CSR headcount stayed flat while our fleet grew 40%.”
—Dominic Yates, Operations Director
The fleet grew 40% while CSR headcount stayed flat. First time right dispatch, meaning the correct technician was routed on the first attempt, reached 97%, and overtime costs fell 22% due to better priority triage. Deployment across all 3 territories took 5 days.
40%
trucks grew, CSR headcount flat
97%
correct tech routed
-22%
from better priority triage
5 days
across 3 territories
Independent Plumbing Contractor
Long Beach, CA
2 AM burst pipe calls went straight to voicemail at Coastline Plumbing. Weekend calls stacked into a Monday callback queue, and the front desk was overwhelmed with service and pricing questions.
The company deployed Clara for 24/7 emergency plumbing triage, direct dispatch into Housecall Pro, and service agreement enrollment on eligible calls.
“We paid $900 a month to an answering service that just took messages. Clara is a fraction of that and actually books the dispatch. Our Monday morning callback queue disappeared.”
—Melissa Ortega, Office Manager
Coastline Plumbing recovered $12,000 in monthly missed revenue within the first 90 days and enrolled 47 new service agreements in the same period. The Monday callback queue was eliminated entirely, and the company replaced its $900 per month answering service cost with Clara.
$12,000
in first 90 days
+47
in 90 days
0
eliminated
-$900/mo
replaced with Clara
Residential Lawn Care Company
Portland, OR
The spring surge in the first warm week of the season overwhelmed Silva Lawn & Landscape's office every year. Estimators in the field couldn't answer the phone, and recall to last year's customers slipped every spring.
The company deployed Clara for 24/7 lawn care quote qualification, direct estimate booking in Jobber, and automated seasonal recall for last year's customers.
“Spring surge used to overwhelm us. Clara answered every quote call, booked every estimate, and our first month was our best April ever. Recall used to be manual and inconsistent, now Clara re engages every last year customer automatically.”
—Marco Silva, Owner
Spring quote calls answered rose from 58% to 100%, and the seasonal renewal rate climbed from 55% to 78%. The company recorded its best ever April in its first month with Clara live, with setup completed in 32 hours ahead of the spring surge.
100%
up from 58%
78%
up from 55%
1st month
with Clara live
32 hrs
before spring surge
Snow Removal Contractor
Buffalo, NY
The first snow surge accounts for 90% of O'Hara Snow Services' season contract sales. In prior years the company lost hundreds of calls within 48 hours of the first snowfall, and emergency plow calls overwhelmed the on call driver during storms.
The company deployed Clara for first snow contract enrollment and mid storm emergency plow triage, with priority tier dispatch for ADA required access, blocked driveways, and commercial contracts, integrated with Housecall Pro.
“The first snow last year we answered every call. Clara booked 90+ seasonal contracts in 48 hours. Our best November ever. Emergency plow calls used to overwhelm us in a storm. Clara triages them and routes only the true priorities.”
—Danny O'Hara, Owner
Clara booked more than 90 seasonal contracts within the first 48 hours of the season's first snow, up from 38 the year before. First snow call answer rate reached 100%, up from 44%, and emergency dispatcher burnout dropped 60% as priority triage filtered incoming calls. The company recorded its best ever November revenue.
90+
vs 38 last year
100%
up from 44%
-60%
priority triage filtered calls
Ever
with Clara
Commercial Landscaping
Miami, FL (multi-site)
Ramirez Grounds Management's largest property management client complained about slow response times. PO capture was inconsistent across CSRs, and the relationship put a major contract renewal at risk.
The company deployed Clara for commercial landscaping intake with automatic PO capture, site-based routing, and priority tier dispatch, integrated with ServiceTitan for site level workflow.
“Our biggest property management client used to complain about response times. Clara captures the PO and dispatches within minutes. That contract just renewed for 3 years. Our HOA book of business doubled because our reputation for response is unmatched.”
—Julio Ramirez, Commercial Operations
PO capture reached 100% consistency on every commercial call, and response time to site issues dropped from over an hour to under 15 minutes. The company's flagship contract renewed for 3 years, and its HOA book of business doubled within 12 months.
100%
on every commercial call
<15 min
from an hour+
3 years
flagship client saved
2x
growth in 12 months