Standardize Call Handling and Booking Across Every Location
Clara delivers consistent, on-brand 24/7 call answering and appointment booking across your entire med spa group—routing each caller to the right location and booking into that site's calendar automatically.
Each location handles calls differently. Inconsistent front desk responses across locations create brand risk. And cross-location booking opportunities go untapped without smart routing.
Clara manages call answering, appointment booking, cross-location routing, and analytics for every location from a single configuration—while allowing the local customization each practice needs.
Clara answers calls for every location individually—greeting callers with the right location name, applying each site's providers, services, and policies, and booking into that location's calendar.
Every location gets the same high-quality, on-brand call experience. Callers are routed to their nearest location, and booking happens directly in that location's scheduling system.
When a caller's preferred location is fully booked, Clara offers availability at nearby locations and routes the booking accordingly—keeping the client in your network instead of sending them to a competitor.
See call volume, booking conversion, treatment demand, and missed-call recovery across all locations in a single dashboard. Identify top-performing locations and replicate what works.
Clara communicates your membership and package offers consistently across every location—same pricing, same language, same promotions. No more inconsistent front desk responses.
Manage treatment menus, provider rules, and booking logic centrally while allowing location-level customization for provider schedules and local promotions.
Clara works with the scheduling systems your locations already use—across all sites.
Premium med spa management
Salon & spa booking platform
Wellness business software
Health & wellness scheduling
Modern salon & spa software
Enterprise spa management
"We have 4 locations. Before Clara, each location's front desk gave slightly different answers about our membership. Now every caller gets identical, accurate information."
"The cross-location routing has been a game changer. When our flagship location is full, Clara offers our second location. We're keeping clients in our network instead of losing them."
"Clara answers every call across all our locations with the same on-brand experience and routes overflow between sites. Our group-level booked calls jumped 55% in the first quarter."
Each location gets its own configuration—location-specific greeting, providers, services, policies, and calendar. Callers are routed to the right location, and Clara books directly into that site's scheduling system while you manage everything from one place.