One AI Receptionist. Every Truck. Every Territory.
Clara routes callers by territory, technician skill, and priority across every truck in your HVAC fleet. Consistent brand experience, central escalation, fleet-level reporting, one flat rate.
Every territory develops its own dispatch habits. Different scripts, different tones, different priority triage. Front-desk turnover breaks brand consistency, and no amount of training keeps every CSR aligned when calls spike during a heat wave.
Clara handles territory routing, skill-based dispatch, and priority triage across your entire fleet.
Clara routes callers to the right service territory based on address, ZIP code, or original number, and dispatches to a truck in that zone.
Clara knows which techs handle refrigeration, boilers, ductless, and residential vs commercial, and matches the job to the right skill set.
Clara reads live availability, respects each tech's daily route, and books the right slot without over-loading any single tech.
Emergency calls interrupt the queue and get dispatched to the closest available tech. Routine calls fill the standard schedule.
See call volume, booking rate, escalation patterns, and after-hours capture by territory, truck, and service line.
Clara delivers the same consistent brand voice, greeting, and qualification flow across every territory and every tech.
Clara supports ServiceTitan, Housecall Pro, Jobber, and FieldEdge across every truck in your fleet.
Fleet dispatch & routing
Multi-truck scheduling
Territory-based dispatch
Fleet workflow sync
"We run 14 trucks across three territories. Clara handles the dispatch triage so every truck stays productive. Our CSR headcount stayed flat while our fleet grew 40%."
"Territory routing was our biggest problem. Clara solves it. Every call gets dispatched to the right tech the first time."
Yes. Clara routes callers to the correct territory based on their input, ZIP code, or original number dialed, respects each tech's skill set and daily route, and reports centrally.
Explore more HVAC & home services workflows