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Med Spa Integration

Clara AI for Zenoti: the voice receptionist that books directly into your schedule

Zenoti manages appointments, providers, memberships, and locations across your med spa operation. Clara handles the phone. When someone calls to find a treatment, choose a location, or book with a specific provider, Clara answers, checks your Zenoti availability, and books the appointment during the call.

Live in 24 to 48 hours · Books directly into your Zenoti schedule · No long-term contracts

How the Zenoti integration works

Clara connects with your Zenoti scheduling workflow and checks availability across the providers, treatments, and locations you have configured.

When someone calls, Clara identifies what they want to book and where they want to go, offers appropriate available times, and creates the appointment directly in Zenoti.

For multi-location med spas, that means one voice receptionist can help callers reach the appropriate location without creating separate callback queues for every front desk.

What happens on a call

Clara answers on the first ring, 24/7.

Clara identifies the treatment, preferred provider, and location the caller is looking for.

Clara checks your Zenoti availability and offers appropriate appointment options.

Clara answers approved questions about treatments, pricing, memberships, packages, locations, and policies.

Clara books the appointment into the appropriate Zenoti schedule or routes the call when human attention is needed.

Why this matters for Zenoti med spas

The larger a med spa operation becomes, the harder phone coverage becomes.

A caller may want to know which location has the earliest Botox appointment, whether their preferred provider works at another location, or where they can book a specific laser treatment.

Sending every question to individual front desks creates transfers, hold times, and callbacks.

Clara handles routine booking conversations at the phone level and moves the caller into the appropriate Zenoti schedule while they are still ready to book.

Booking across multiple locations

For med spas with multiple locations, Clara can work with location and provider availability when helping a caller find an appointment. If the caller's preferred location isn't the best option, Clara can help identify another appropriate appointment based on the scheduling rules and locations available to your organization. That gives clients one consistent phone experience even when your operation spans multiple clinics.

Memberships and packages across your med spa operation

Zenoti supports memberships and treatment packages as part of the client experience. Clara can be configured around your membership options, treatment packages, pricing ranges, promotions, and practice policies so callers can get answers without having to wait for a location-specific callback.

HIPAA compliance

Clara is HIPAA compliant and signs a Business Associate Agreement with every med spa it works with, helping ensure patient information is handled appropriately throughout the phone and booking workflow.

Getting set up

Setup includes connecting Zenoti, configuring your treatments, providers, locations, pricing, memberships, packages, and setting rules for booking, routing, and escalation. Clara can cover all inbound calls, after-hours calls, overflow, or other call flows based on how your locations operate. Most Zenoti integrations are live within 24 to 48 hours. There are no long-term contracts.

Frequently Asked Questions

Does Zenoti have its own AI receptionist?

Yes. Zenoti offers an AI Receptionist as part of its AI Workforce. Clara is an independent AI voice receptionist that can connect with your Zenoti scheduling workflow and be configured around the way your med spa handles calls, treatments, locations, and booking.

Can Clara book appointments across multiple Zenoti locations?

Yes. Clara can work with your configured locations, providers, and appointment availability to help callers find and book an appropriate appointment.

Can callers request a specific provider or location?

Yes. Clara can ask about provider and location preferences during the call and use that information when finding available appointment options in your Zenoti workflow.

Can Clara answer questions about memberships and packages?

Yes. Clara can be configured with your memberships, packages, treatment pricing, promotions, and policies so callers can get answers before they book.

How long does it take to integrate Zenoti with Clara AI?

Most Zenoti integrations are live within 24 to 48 hours.

Answer every Zenoti call, book every appointment

Live in 24 to 48 hours · No long-term contracts